Hi Clara,

Yes, you can do this if you saved each claim after you created it as a unique file name (mrsmith0202.pdf, mrjones0205.pdf, etc.) 

If you did not save each time then you will need to recreate them. If you did save each as you created it for each patient or service, just open the file in Adobe Reader and make changes. Then re-save it with the same file name.

Hope that helps!

Dan

Hi Dawn,

This may be an issue related to reverting back from Mac OS Catalina to Mac OS Mojave, as old drivers may be present. I see there are a few suggestions for this on you the internet You may have tried this already but take a look.

https://eclecticlight.co/2018/10/22/how-to-install-a-printer-in-macos-mojave/

Next, check to make sure you have Adobe Reader for Mac installed. Here is a link if you do not have that installed yet.

https://get.adobe.com/reader/otherversions/

I did see on the Adobe Forum for Mac OS Mohave "The print preview may not be visible in Acrobat print dialog (File > Print) [ADC-4254093]."

https://helpx.adobe.com/acrobat/kb/acrobat-compatibility-with-mac-mojave-10-14.html

Hope it is a simple install of the Adobe Reader software to get you back to printing!   

Dan

Hi CareClinic,

With the one-time fee, you own the fillable PDF without the need to repurchase it. Please send your name and the email account you purchased the form with to dan@fiachraforms.com and I will email you the UB-04 so you can reload it on your computer.

Best regards,

Dan

Thank you for your question! Below is a step-by-step process for moving your claim files from one computer to another. I am using Windows terminology, but the process on a Mac is very similar - you will use Mac Finder instead of Windows Explorer:

1. Find the files you want to move on your old computer. Make sure you locate all of them. If you're not sure where they all are, use Windows Explorer to search for them.

2. Plug a flash drive into your computer. Now use Windows Explorer to find the flash drive. It may appear as the "D," "E" or "F" drive.

3. In Windows Explorer, click on the folders holding your claim files (or click on the individual files) and drag them to the flash drive. They will be copied onto the flash drive, but they will also remain on your old computer. Do NOT delete them from the old computer until you know they are safely on your new computer.

4. Remove the flash drive from your old computer and plug it into the new one. Now click and drag the folders/files from the flash drive into a folder of your choice on the new computer. 

5. Before opening the files, check to see if Adobe Reader is loaded on your new computer. If it is not, download it for free from the Internet at https://get.adobe.com/reader/. If you need help, watch my video on downloading Adobe Reader.

6. Once you are sure you have all the files on your new computer, it is safe to remove them from the old computer. To ensure you are keeping your patient data secure, it is also a good idea to delete them from the flash drive.

Feel free to reach out if you have any additional questions!