The sequence is indicated as completed, but I have not received the new template. Also, does this mean I will have to fill in all new forms?

Hi Dan, Thanks for responding.

I have been using these forms for years. When I bill a patient on a new date of service all I have to do is change the date because the services are the same and codes stay the same, as does everything else, except the date. I then print the form and close it. Usually, when I have done this, the system asks me if I want to save the changes( the new dates of service). I say yes and it does so and closes the form. Now, the screen, titled in the top left corner "Save As" stays blank and nothing happens. I can close it and the form reverts back to the previous time it was used. This has been happening  in the past two weeks. I noticed that Acrobat DC was somehow installed on 10/22/21, which may be the date after all of this started.  When I got to close, I noticed that it says AcrobatDC (secured). I do not recall if that was how it read when the system was working.