Having issues printing text only since updating to Sonoma OS on Mac. Rectangles printing at the top of the form all of a sudden and certain boxes printing around boxes in the form. help!

Hi Dawn,

See if your Mac is defaulted back to opening a PDF in Mac Preview or other software.  

Here is how : )

Open the free Adobe Reader for Mac
- If you need to download and install Adobe Reader, please use this link below to install on Mac or Windows.

https://get.adobe.com/reader/

Within Adobe Reader, open the file you are working with. 

Now use the button at the top left of the form to print and save.

If you are using Adobe Reader to open, you may need to uninstall/reinstall as they too have done a recent update. 

best regards,

Dan

Hi Dan,

I don't use Mac Preview to write to the forms, doesn't work.  Adobe was working and now it isn't.  I'm writing to CMS-1500 forms.  I have uninstalled and reinstalled the Adobe to no avail.  If you have any other ideas, I'm open to trying them.  So far the insurance company is still accepting the wonky looking forms but it's just a matter of time before they complain about them.  Any help is greatly appreciated.  Thanks! Dawn

Hi Dawn,

Thanks for sharing steps you have taken.  It may be the PDF template has changed?  I will send you another to try with your computer. Send me your email to dan@fiachraforms.com so I can send it to you. 

Best regards,

Dan

Dan,

Thanks for your help. I have emailed you with my email address.  Thanks again.

Dawn