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Suddenly my template will no longer print. I've been using for years

jacoah 1 year ago updated by dan 1 year ago 3

HELP!  Work from home, been printing using this template for years.  Suddenly it won't work. 

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Hi Jacoah,

Be sure to use Adobe Reader when opening the file.  If you use other software it may not allow you to type on it. Also - be sure to use it on a computer, not Ipad or Chromebook.  

Best regards,

Dan

i don't use an Adobe Reader, I'm not saving the document as a pdf.  Its a CMS HCFA 1500 claim for template.  I fill it in and print it to a pre printed claim form.  It has worked for years and now is suddenly stopped working.   I've tried multple 'other' templates instead of this one and its all the same, will not print.  Tried on a blank piece of paper, wont' print.  Printed 25 other things and they work.   And of course I'm printing from my Desktop computer, I work from home, not other way

Hi Jacoah,

You do need to use Adobe Reader with this PDF template.  I sent you the files again in case the version you are using has somehow locked or is not working.

Best regards,

Dan